Refund Policy
How cancellations and refunds work for services bought from BringOn Digital.
Last updated: 24 October 2026
This Refund Policy explains how BringOn Digital (“BringOn”, “we”, “us”) handles cancellations and refunds for the digital marketing, website, app, software and AI development services we provide. If you have signed a proposal, quotation or service agreement with us, the terms in that document take precedence over this policy.
1. Cancelling before work starts
If you cancel in writing before we begin work on your project, we will refund any advance you have paid, minus any third-party costs we have already paid on your behalf and cannot recover (for example domains, hosting, software licences, stock images or plugins).
2. Cancelling after work has started
Fees for work already completed, time already spent and milestones already delivered are not refundable. If you have prepaid for work that has not started yet, we will refund that unused portion after deducting the value of work completed up to the date of cancellation.
3. Monthly services and retainers
For ongoing services such as SEO, PPC management, social media, email or WhatsApp marketing, you can stop the service by giving written notice as set out in your agreement. Fees already paid for the current billing period are not refundable, and the service continues until the end of that period.
4. Advertising spend
Money spent on advertising platforms such as Google Ads, Meta (Facebook and Instagram) or LinkedIn is paid to those platforms and is governed by their own terms. Ad spend that has already been used is not refundable by BringOn. If we hold any unspent ad budget on your behalf, we will return it or adjust it against your next invoice, whichever you prefer.
5. Third-party costs
Domains, hosting, software licences, paid plugins, API usage and other third-party purchases made for your project are not refundable once bought, because the providers do not refund us.
6. Results and performance
Search rankings, ad performance and lead volumes depend on many factors outside our control, such as search engine updates, competition and market conditions. Results that differ from expectations are not, on their own, grounds for a refund. If you are unhappy with our work, please tell us and we will do our best to put things right.
7. Our products
BringOn App, TransitOS and Indexer may have their own subscription and refund terms, which are shown on their websites. Where those terms exist, they apply to those products.
8. How to request a refund
Email info@bringon.in with your name, company, invoice number and the reason for your request. We will reply within 5 business days. Approved refunds are paid to the original payment method, usually within 7 to 10 business days.
Contact us
BringOn Digital
119, Tower C, Ithum, Plot A-40, Sector 62, Noida, Uttar Pradesh 201301, India
Email: info@bringon.in
Phone: +91-8810252800, +91-8800408565
